NRG Global Recoveries Pty Ltd is steadfast in its commitment to adhering to all relevant state and federal legislation, industry codes of conduct, and best practices. This commitment encompasses strict compliance with the National Credit Code, the Privacy Act and National Privacy Principles, the Federal Trade Practices Act, the ASIC / ACCC Debt Collection Guidelines, and the Banking Code of Practice.

We maintain all necessary licenses to operate our business across Australia, and our operational staff is thoroughly trained in all aspects of compliance with the legal and regulatory requirements of the industry.

NRG Global Recoveries Pty Ltd plays an active role in the continuous development of the industry. Our involvement includes participation in industry governing bodies and professional associations. Our industry memberships include:

• The Australian Collectors and Debt Buyers Association (ACDBA)
• The Institute of Mercantile Agents (IMA)
• The Australian Institute of Credit Management (AICM)

Quality Assurance:

NRG Global Recoveries Pty Ltd is Quality Assurance Accredited to ISO 9001:2008 for the Provision of Debt Recovery Services. Our accreditation assures our clients of our status as a compliant, reputable, and professional company. We have a robust system of internal controls that are subject to regular, comprehensive independent audits, ensuring the highest standards of service and compliance.